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Approaches such as computer-based training, Web-based
training, electronic performance support systems and
video conferencing have been collectively called many
things. Over the last few years, terms like alternative
methods, new media, and multimedia used to describe
new approaches to training delivery. Others prefer to
call the new approaches knowledge media, technology-assisted
learning, technology-based training and sometimes the
term CBT has been used to cover all or most of the so-called
'new' technologies-erroneously. Another term, this time
a good one, but a little academic is computer-mediated
learning. There is a better term to cover all these
alternative approaches: electronic learning-or e-learning.
This e-word is a sibling of its big brother-e-business.
Like e-business, e-learning exploits the technology
of the World Wide Web. In its simplest format, e-Learning
is an innovative approach to learning what you want,
when you want and where you want. So, the term e-learning
groups together education, training and structured information
delivered by computers, through the Internet, or the
Web, or from the hard drive of the computer-or an organization's
network. The moniker e-learning puts the emphasis where
it should be-on learning-the acquisition of skills,
knowledge and attitudes.
Primary
use of E-learning:
-
Computer-based training
- Web-based
training
There
are primarily, two types of e-Learning, namely:
Synchronous
e-Learning Synchronous is defined as "occurring
at the same time". Synchronous e-Learning infers
that the instructor and the learner interact with
each other and the course content simultaneously even
if both are at geographically dispersed locations.·
Communication conducted through chat rooms where learners
and instructor make comments and ask/answer questions
· Comments, questions, and answers that can
be viewed by all participants.· Broadcast of
learning with slide shows, audio, and video capabilities.·
Asynchronous e-Learning Asynchronous is defined
as "not occurring at the same time". In
asynchronous e-Learning, the instructor and the learner
do not interact with each other or the course content
at the same time. The learner completes the course
content at her convenience. This means there is no
live interaction between the learner and the instructor.
In asynchronous learning learners have to complete
the learning tasks by a specified course-end-date.
Learners do not follow a schedule of learning sessions,
but have the flexibility of learning when and where
they want.
E-Learning
provides flexibility, enabling:
- Just-in-time
training when and where needed
- Integration
into the workplace/classroom for relevancy
- Access
to Experts/Teachers
- Collaboration
for team work
- Content
available anytime, 24 hours by 7 days
- Content
accessible by a learner located anywhere in the world
- An
environment that is learner-centered, one that is
personalized to the individual, and customized to
the organization (company / Institute)
- Involving
some form of technology for delivery
- Network
(Internet, LAN Local Area Network, or WAN Wide Area
Network) assisted
- The
whole learning experience, from assessment through
testing and sometimes certification
E-learning
can be developed for:
-
Facilitating the creation of common learning elements,
including the following:
-
Navigation: menu systems and basic page-turning frameworks
for content organization and presentation
- Learning
interactions: questions and interactions that include
feedback, conditional branching logic, and data tracking
- Quizzes:
a framework for assembling multiple question interactions
into an assessment that is scored and tracked
- Data
tracking: the ability to track student and course
information to databases and industry-standard learning
management systems.
- For
companies employee populations are becoming more decentralized,
government-mandated training is on the rise, and training
budgets are tighter than ever...The time is right
for Web-based training. Studies show that online training,
when done right, can be as effective or even more
effective than classroom or CD-ROM-based courses.
Plus, online training can be more convenient, less
expensive and easier to manage. Tutors and learners
can communicate with each other using e-mail or discussion
forums.
E-Learning is established and here to stay. It can benefit
all sizes of businesses in terms of effectiveness and
efficiencies in training. Research by Management institutes
has shown that consistent training has a marked improvement
on turnover. Smaller companies (with less than 100 employees)
have increased formal training by 25% in only four years.
Of these about 60% are reporting financial benefits.
E-Learning
has many benefits and is more than an electronic
page-turner. E-Learning can incorporate group work,
shared data access, threaded discussions, audio instruction,
video instruction, interactive demonstrations, testing,
pre- & post-assessment, tracking, ROI measurement,
and much more. Plus, e-Learning has been proven to increase
a learner's retention due to the ability to work at
her own pace, anytime or anywhere there is a computer.
- Broader
audience : The courses can be sent to any place
no matter what the location. Using E-Learning there
is more interactivity and more scope for ideas. The
investment is minimal and one-time.
- No
Travel Cost : According to training researcher
Brandon Hall, editor and publisher of the Multimedia
& Internet Training Newsletter, companies save
40% to 60% annually using Web-based training instead
of making employees travel elsewhere for classroom
training. Convenient Anytime, Anywhere Training :Students
can log onto courses delivered over the Web at work
or at home, day or night-all you need is a multimedia
computer with an Internet connection.
- Faster
response time : As you are online there can be
real-time interactions between the learner and instructor,
which is beneficial to the learner. The instructor
will check the examinations on line, which can enable
him to disclose the results in no time at all.
- Controlled
access : Online courses can be easily regulated.
Only the learners with access can see the course material.
The learner can see only his course material so the
data is protected and is not available to the larger
audience.
- Quick
and Easy Updating of Course Content : Online courses
can be easily updated to reflect changing industry
regulations. Plus, the latest version of the material
is quickly available to students-without the turn-around
times for printing new books or burning CD-ROMs and
distributing them.
- Interaction
with a Course Expert and Other Students : Unlike
CD-ROM-based programs, online training has the capability
to incorporate threaded discussion groups for students
to discuss coursework with their peers and a messaging
system for asking course-related questions of an instructor
or industry expert.
- Simplify
Course Administration and Record Management :
Automated tracking of student progress and completion
of classes can be more cost-effective as well as more
efficient to manage. Information is readily available
in the event of a government agency inspection, and
customized reports can be created for printout.
- Customized
Course Content : Material can be tailored to meet
the particular needs of your organization, or even
a specific department's job-related requirements in
order to comply with safety standards handed down
from the OSHA, the DOT and other government agencies.
- Performance
measurements : You can maintain their examination
details on line and access at anytime.
Changing
trends :E-Learning is taking new forms and incorporates
new terms, trends, and technologies at a fiery rate.
A study by Training Magazine states that corporations
save 50% to 70% of their overall training cost by replacing
traditional training with online delivery. A WR Hambrecht
& Co. study shows that while $500 million was spent
on Internet training in 1999, spending is projected
to skyrocket to $7 billion in 2002. So, it doesn't take
such a leap of faith to begin integrating e-Learning
into employee training programs. The training demands
will grow dramatically as companies partner, acquire,
change names, improve processes, and upgrade technology.
While the pressure is immense for companies to move
quickly, organizations interested in an e-Learning solutions
must also place quality high on the list of priorities
and carefully construct an enterprise-wide e-Learning
plan that meets all of the corporate training needs.
The rewards will be an empowered workforce, an efficient
and adaptable training infrastructure, and incredible
savings in time and money. Those are competitive advantages
that will help your company get ahead and stay ahead.
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